Our free trial gives you full access to all platform features for 14 days. You can add users, create programs, and test out all of our tools to see how Cohoist can support your organization's goals. No credit card is required to start your free trial. At the end of the trial, you can choose to upgrade to a paid plan or cancel your subscription.

No, a credit card is not required to start a free trial. Simply click the free trial button and we'll get you set up with full access to the platform for 14 days. At the end of the trial, you can choose to upgrade to a paid plan or cancel your subscription.

Absolutely, our team is here to help you get started with your free trial. We can work with you to set up your account, add users, create programs, and customize the platform configuration to meet your organization's needs. Our team is available to answer any questions you have and provide guidance on how to make the most of your trial.

Yes, we are happy to provide a personalized demo of the platform during your free trial or before you start your trial. Our team can walk you through the key features, answer any questions you have, and provide guidance on how to get the most out of Cohoist. Simply reach out to our team to schedule a demo at a time that works for you.

Users are typically trainers, case managers, volunteers or admins who have accounts for access management and platform administration purposes. Employer partners and participant accounts are not counted towards the user allocation.

Participants are individuals who are enrolled in your programs and have login access to the platform to complete assessments, fill out surveys, enroll in learning opportunities, view job opportunities, and track their progress. Participants are often job seekers, students, program participants, or clients receiving support services from your organization. Participant accounts are not counted towards the user allocation.

Clients who apply for services via the remote intake form are not considered participants until you invite them to create an account, which is optional. Invitations to create participant accounts are available in the Premium plan.

As part of HIPAA and FERPA compliance, each staff member or volunteer must have their own unique login.

No, there is no minimum number of users required to use Cohoist. You can start with as few or as many users as you need and add or remove users at any time.

Administrators can add or remove users from the platform at any time. Simply log in to your account, navigate to the Users section, and follow the prompts to add or remove users as needed. Changes take effect immediately and are reflected in your next billing cycle. Administrators can also assign roles and permissions to users to control access to specific features and data.

The first 200 participant accounts per user account in an organization are included at no additional cost. For example, if your organization has 5 user accounts, you would have 1,000 participant accounts included. This is typically enough to cover the number of participants requiring logins in most programs.

If you need additional participant accounts, you can purchase them for an additional $0.50 per account per month.

Basic is designed for organizations requiring a thorough case management platform, offering features like remote intake, detailed case notes, custom assessments, outcome tracking, and basic training management tools. It's perfect for entities aiming to enhance their case management efficiency, measure their impact, and elevate service outcomes for their clients.

Premium is engineered for organizations seeking an all-encompassing upward mobility solution. It boasts sophisticated features including direct participant and employer partner account access, an extensive array of training and job placement tools, and customizable analytics. Premium provides a singular platform to address all client needs, from wraparound support and skill development to employer research and job placement.

Premium Plus is designed for organizations that need additional support and customization to meet their unique goals. Premium Plus includes all the features of the Premium plan, plus custom development and API access for advanced integrations. Our team will work with you to create a customized plan that meets your organization's needs.

Yes, you can upgrade or downgrade your plan at any time. Downgrades will take effect at the beginning of the next billing cycle.

Onboarding can begin in as little as 15 minutes. For organizations that require additional customizations, data migration or training, onboarding typically takes 2-4 weeks, but may vary depending on the complexity of your needs. Our team will work with you to create a customized onboarding plan that meets your organization's goals and timeline.

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept bank transfers.

Our subscriptions are billed annually and include access to all platform features, updates, and support.

We currently offer annual billing options only. Monthly billing may be available in the future.

Yes, you can cancel your subscription at any time. Your account will remain active until the end of the current billing cycle, after which you will no longer be charged.

Our platform is designed to be intuitive and user-friendly, so training is not required to use Cohoist. However, if your organization would like additional support, we offer training and onboarding services to help you get started.

Yes, we offer an API for organizations that require programmatic access to our platform or custom integrations with other systems. Our team will work with you to build the endpoints you need to connect your data and workflows. API access requires a Premium subscription and additional fees may apply.

Yes, we offer custom integrations for organizations that require specialized features or connections to other systems. Our team will work with you to develop a solution that meets your unique needs. Custom integrations are available on a project basis and additional fees may apply.

Yes, we offer custom development services for organizations that require specialized features or functionality not available in our standard platform. Our team will work with you to design and build a solution that meets your unique needs. Custom development services are available on a project basis and additional fees may apply.

Yes, we offer data migration services for organizations that need to transfer data from an existing system to Cohoist. Our team will work with you to map your data, clean and format it for import, and ensure a smooth transition to our platform. Data migration services are available on a project basis and additional fees may apply.

Yes, you can export your data at any time. Our platform includes tools for exporting all of your data into a CSV file, so you can back up your information or transfer it to another system as needed.