PLANS BUILT FOR MISSION-DRIVEN TEAMS

Choose the Perfect Plan for Your Mission

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HOW PRICING WORKS

A simpler path to the right plan

1
Dial in your team size

Get pricing that reflects where your team is today.

2
Compare monthly vs. annual

See the savings without hunting through fine print.

3
Pick the fit that feels right

Start a free trial or talk with us about custom needs.

Your plan builder starts below
PLAN BUILDER

Build your plan in seconds — no guesswork required.

1
Your setup

Team Size

Tell us how many staff members need access and we will tailor every plan below in real time.

4+ users unlock volume pricing Adjust seats anytime

Your team typically includes case managers, instructors, volunteers, or administrators who will be accessing Cohoist. Employer partners and client accounts do not count towards your team size.

Don't worry if you're unsure; you can adjust this number at any time!

2
Save more

Billing Cycle

Switch between flexible monthly billing or your best per-user rate with annual billing.

3
Take action

Compare Plans

Your personalized pricing is ready below. Compare features, see your savings, and start when it feels right.

See My Plans
Start a free trial in minutes, no card required
Upgrade or change seats anytime
Questions or need help choosing? Talk to our team
Complete CRM

Pro

Reports, households, and clean data funders expect.

$40 / mo / user

Billed annually
Outcome-focused Reporting + engagement
  • Everything in Basic
  • Milestone & Outcome Tracking
  • Advanced Reports & Dashboards
Also includes
  • Kiosk Mode & Remote Intake
  • Client Logins
  • Email & SMS Messaging
  • Partner Agency Referrals
  • Quick Scan Barcode System
  • Custom Platform Branding
  • File Uploads

14-day free trial. No credit card required.

Foundational

Basic

Track casework, log assistance, and work as a team.

$20 / mo / user

Billed annually
Best for getting started Fastest path to launch
  • Secure Case Notes
  • Assistance Tracking
Also includes
  • Client IDs
  • Custom Intake
  • Custom Client Profiles
  • Duplicate Detection
  • Address Validation
  • Funding Source Tracking
  • Standard Reports

14-day free trial. No credit card required.

Workforce ready

Workforce

The tools to get people placed and prove the results.

$80 / mo / user

Billed annually
Workforce programs Employer partnerships
  • Everything in Pro+
  • Employer Partner Accounts
  • Job Postings
Also includes
  • Applicant Tracking
  • Interview Tracking
  • Offer Tracking
  • Skills Wallets
  • Employer Partner Analytics

14-day free trial. No credit card required.

Your Selection
Pro+ Plan $47/user/mo
Quantity 4 users
Estimated total $2,256/yr

Billed annually — your best per-user rate.

Get Started

14-day free trial — no card required

Network & coalition pricing

Running a network of partner agencies?

Multi-agency networks, coalitions, and 2-1-1s can join Cohoist under one plan. Partner agencies get access, and the group gets a better rate than buying seat by seat.

Community-wide plans Multi-agency access Shared pricing that scales with the group

Tell us how many agencies you're bringing and we'll map pricing to that structure.

Feature comparison

See what each plan unlocks for your team

Compare capabilities across Basic, Pro, Pro+, and Workforce so you can choose the right level of support, automation, and reporting with confidence.

Intuitive Case Management

Track client progress, document interventions, and measure outcomes all in one place

AI & Smart Automation

Let intelligent workflows handle repetitive tasks so you can focus on client impact

Insightful Reporting

Build custom reports for funders, or simply describe what you need and Cohoist does the rest

Basic

Core case tracking

Pro

Advanced case management

Pro+

Automation + Training

Workforce

Complete solution

Case Management
Intake Forms That Fit Your Program

Ask only what you need at the door—housing, income, household, whatever your funders require—without a one-size form.

Client Profiles Built Around Your Work

Add the fields your team actually uses so every record looks like your program, not a generic CRM.

Bring Your Caseload Over in One File

Upload a CSV and start working—no retyping hundreds of names into a new system.

Stop Duplicate Clients Before They Start

Catch matching names and addresses at intake so one person doesn't become three records—and three counts for funders.

Printable Client ID Cards

Issue unique IDs your front desk can scan or check—so service happens faster and records stay tied to the right person.

Case Notes That Travel With the File

Write what happened, who was there, and what's next—so the next staff member isn't starting from a blank page.

Every Dollar and Service, On the Record

Log food, rent, bus passes, case time—whatever you provide—so impact isn't something you reconstruct at year-end.

Batch Assistance To Help a Whole Line at Once

Record the same assistance for a group of clients in one pass—pantry days and bulk distributions without clicking person by person.

Keep Your Referral Network in One Place

Store partner agencies, contacts, and what they offer so staff send people to the right support.

The Whole Team on the Same Case

Case managers, volunteers, and supervisors share notes and history instead of emailing files around.

Alerts When Something Needs You

Receive timely emails and alerts for client updates and tasks

Your Service Menu, Clearly Listed

Define what you offer—and how it's recorded—so every staff member logs assistance the same way.

Addresses That Check Out

Validate addresses at intake to clean your data and and reduce duplicate or false addresses.

Know What's Left in Each Funding Pot

Tie assistance to a grant or source and watch the balance drop in real time—before you overspend a line.

Action Plans Clients Can Take Home

Print a clear next-steps plan they walk out with—goals, tasks, and who's responsible—not a vague conversation.

Reporting & Impact
Reports Your Board Already Expects

Access pre-built reports for clients served, assistance given, and outcomes—without starting from a blank spreadsheet.

Build Any Report From Your Data

Filter across clients, services, households, and dates. If you collected it, you can report on it.

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Exports Funders Will Accept

Create and download clean, formatted reports your grantors already know how to read—ready for the next deadline.

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Impact You Can See In Real-Time

A live dashboard of program performance and client outcomes—so leadership isn't waiting on month-end.

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Stakeholder Reports in Their Language

Build the exact view a funder, board, or program officer asked for—then save it and run it again next quarter.

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Advanced Case Management Pro and up
See How the Team Is Actually Doing Advanced

Watch caseloads, follow-ups, and closed cases by type—so leadership coaches from numbers, not hunches.

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Households, Not Just Individuals Advanced

Group family members and report at the household level—the way most funders count people.

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Follow-Ups That Don't Slip Advanced

Schedule the next check-in and get an email when it's due—so 30-day and 90-day touches actually happen.

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Referrals That Leave a Paper Trail Advanced

Send a client to a partner agency and keep the handoff in the record—who referred, when, and what happened next.

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Email Clients Without Leaving the Case Advanced

Send a message from the client record so outreach lives next to notes—not in a personal inbox.

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Text Clients From the Case Record Advanced

Send SMS messages without leaving their case file—so reminders and quick check-ins stay part of the history.

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Scan In, Serve Faster Advanced

Barcode check-in and support logging so high-volume days don't become a clipboard bottleneck.

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Your Logo, Your Look Advanced

Brand the platform clients and partners see so it feels like your agency—not a generic tool.

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Intake From Anywhere They Are Advanced

Send a secure form they can finish at home, in the waiting room, or on a phone.

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Looking for comprehensive case management?

Pro and above plans include all advanced case management features

Compare Plans
Milestones You Can Point To Advanced

Set targets—first appointment kept, housing application filed, 90 days stable—and see who's moving forward.

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Outcomes Ready When Funders Ask Advanced

Record what changed for the client as it happens, so success metrics aren't a year-end reconstruction.

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Assessments Designed for Your Model Advanced

Build the screening or progress tool your program uses—not a generic questionnaire that misses what matters.

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Smart Workflow Automation
Unlimited Smart Workflows Automation

Build once. Every intake, milestone, and service event can run the next step for you—no extra clicks, no missed follow-through.

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Triggered Email & Text Outreach Automation

Notify clients the instant they're enrolled, scheduled, or approved for assistance—personalized, consistent, and on time.

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Auto-enroll Clients in Services Automation

When a client receives assistance, automatically assign the related programs, case managers, and next steps.

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Never-Miss Follow-Ups Automation

Trigger staff tasks and client reminders from milestones—intake complete, 30-day check-in, service ending—so no one falls through the cracks.

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Auto-Capture Grant Outcomes Automation

Record outcomes the moment a key event happens. Funder reports stay current without end-of-month scramble.

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Timed Assessment Requests Automation

Send the right assessment at the right moment in the client journey—intake, mid-program, or exit—without a manual chase.

- -
Automatic Feedback Surveys Automation

After a service closes, send a survey while the experience is still fresh—and collect the stories funders want to hear.

- -
Save hours every week with Smart Workflows

Pro+ and above plans include unlimited workflow automation to eliminate repetitive tasks and ensure nothing falls through the cracks

See Pricing
AI Assistant Pro+
AI-Powered Onboarding Wizard AI

Guided setup walks clients through every form - most go from zero to live in minutes.

- -
Report Builder Copilot AI

Describe the report you need in plain language and get a ready-to-share layout in seconds

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Intake Form Generator AI

Generate polished intake forms from a few quick notes.

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Assistance Catalog Composer AI

Assemble your assistance offerings catalog with a simple prompt.

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Learning Track Architect AI

Construct complete modules and curriculum tracks from a single sentence.

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Wraparound Service Designer AI

Create wraparound services with standardized checkpoints for consistent client care.

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Assessment Builder AI

Build assessments from scratch with just a few words.

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Survey Builder AI

Create surveys optimized to gather the feedback you need.

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Client Portal & Messaging
A Secure Door for Every Client Client Portal

Give clients a login to see their profile, services, and next steps—without calling the front desk.

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Reach Them Where They Already Look Client Portal

Email, text, and in-app alerts for reminders, approvals, and missing documents—so fewer no-shows.

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Assessments Clients Complete Themselves Client Portal

Send the form; they fill it on their phone. Staff review answers instead of retyping them.

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Browse & Register Client Portal

Clients log in, see what's open, and sign themselves up—so your team spends less time on the registration desk.

- -
Find Work & Apply Client Portal

Clients browse openings, submit applications, and check status themselves—while staff stay in the loop.

- - -
Résumé & Portfolio Client Portal

Clients keep career documents current and share them with partners—no emailing attachments back and forth.

- - -
Training & Workshops
Guided Learning Pathways Training

Sequence workshops, courses, and milestones so clients always know the next step—and staff can see who's on track.

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Program Applications, Reviewed in One Place Training

Collect, screen, and approve training applications without a pile of paper or a separate spreadsheet.

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One-Click Course & Workshop Signup Training

Fill seats faster. Enroll clients in classes and workshops without staff re-entering the same form twice.

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Attendance That Proves Completion Training

Mark who showed up, who finished, and who needs a follow-up—ready for funder reports and case notes.

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Training Materials, Ready When Clients Are Training

Keep curricula, handouts, and documents attached to each course so instructors and clients aren't hunting for files.

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Feedback That Improves the Next Cohort Training

Collect participant surveys after each session and turn comments into better programming—not a forgotten inbox folder.

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Pro+ is our most popular choice for organizations ready to scale

Get all the case management features plus workflow automation, AI assistance, and comprehensive training tools

Select Pro+ Plan
Workforce Development & Employer Partnerships
Employer Partners, Not Spreadsheets Workforce

Give each hiring partner an account, keep contacts current, and see every placement tied to that relationship.

- - -
Live Job Board from Real Partners Workforce

Post openings as soon as employers have them—so clients apply to work that actually exists in your community.

- - -
Hiring Pipeline: Apply → Interview → Offer Workforce

See every candidate's stage at a glance. No more "where did that application go?" between case manager and employer.

- - -
Skills Wallets Employers Can Trust Workforce

Document completed training, credentials, and verified skills so clients walk into interviews with proof—not just a résumé line.

- - -
Placement Stats Funders Ask For Workforce

Track hire rates, offer statistics, and which employers actually engage—without building a custom dashboard.

- - -
A Ready Local Talent Pool Workforce

Employers tap trained, job-ready clients from your programs instead of starting every hire from scratch.

- - -
Security & Accessibility
Only the Right Eyes on Each Record

Give case managers, instructors, and leadership different access—so others never see what they shouldn't.

Your Data Backed Up Every Night

Automatic daily backups mean a bad click doesn't take the caseload with it.

Install Once, Open Like an App

Add Cohoist to any device's home screen and work from the lobby, a partner site, or home—no extra software to buy.

Built for the Phone in Your Pocket

Look up a client, add a note, or log assistance from a phone or tablet without pinching and scrolling a desktop layout.

IDs, Applications, and Forms—Stored Safely

Keep client documents next to the case instead of in a shared drive or a filing cabinet only one person can find.

- 25 GB 100 GB 250 GB
Support
A Ticket When You're Stuck

Send a question from the app and get a tracked reply—no hunting for a support email or hoping someone saw the message.

Live Time With Someone Who Knows the Product

Book a 30–45 minute session for setup, a stubborn workflow, or "show us how this report should work."

- - 2/yr 3/yr
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Most Popular Choice

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Frequently asked questions

Answers for teams evaluating Cohoist

Search by topic or browse the sections below to find clear answers about trials, billing, accounts, and support.

Our free trial gives you full access to all platform features for 14 days. You can add users, create programs, and test out all of our tools to see how Cohoist can support your organization's goals. No credit card is required to start your free trial. At the end of the trial, you can choose to upgrade to a paid plan or cancel your subscription.

No, a credit card is not required to start a free trial. Simply click the free trial button and we'll get you set up with full access to the platform for 14 days. At the end of the trial, you can choose to upgrade to a paid plan or cancel your subscription.

Absolutely, our team is here to help you get started with your free trial. We can work with you to set up your account, add users, create programs, and customize the platform configuration to meet your organization's needs. Prefer to dive in on your own? Our built-in client import tool and intuitive getting-started guide make it easy to onboard independently. Either way, we're here to answer your questions and ensure you get the most out of your trial.

Yes, we are happy to provide a personalized demo of the platform during your free trial or before you start your trial. Our team can walk you through the key features, answer any questions you have, and provide guidance on how to get the most out of Cohoist. Simply reach out to our team to schedule a demo at a time that works for you.

Users are typically case managers, trainers, volunteers or admins who have accounts for access management and platform administration purposes. Employer partners and client accounts are not counted towards the user allocation.

Clients are individuals receiving support services from your organization. The Pro plan or higher allows you to send invitations to clients to access Cohoist. Client accounts do not count towards the user allocation.

User accounts are intended for individual use only. Each user must have their own account to ensure data security and privacy. If you need additional user accounts, you can easily add them to your organization's plan at any time.

No, there is no minimum number of users required to use Cohoist. You can start with as few or as many users as you need and add or remove users at any time.

Administrators can add or remove users from the platform at any time. Simply log in to your account, navigate to the Users section, and follow the prompts to add or remove users as needed. Changes take effect immediately and are reflected in your next billing cycle. Administrators can also assign roles and permissions to users to control access to specific features and data.

The first 200 client accounts per user account in an organization are included at no additional cost. For example, if your organization has 5 user accounts, you would have 1,000 client accounts included. This is typically enough to cover the number of clients requiring logins in most programs.

If you need additional client accounts, you can purchase them for an additional $0.50 per account per month.

SMS messaging is available with Pro plans and above, allowing you to send text messages directly to clients for instant communication. This is particularly useful for appointment reminders, urgent notifications, or reaching clients who may not have access to email.

SMS messages cost $0.02 per message and are purchased in packs of 1,000 messages ($20 per pack). You can purchase additional packs as needed, and unused messages roll over month to month.

Yes, you can upgrade or downgrade your plan at any time. Downgrades will take effect at the beginning of the next billing cycle.

Onboarding can begin instantly. Our getting-started guide walks you through tailoring your Cohoist setup and seamlessly importing your existing client profiles. For organizations that require additional customizations, data migration or training, onboarding typically takes 2-4 weeks, but may vary depending on the complexity of your needs. Our team will work with you to create a customized onboarding plan that meets your organization's goals and timeline.

The AI-Assisted Report Builder lets you describe the report you need in plain language — for example, “show me clients enrolled in our food assistance program this month” — and Cohoist instantly generates a ready-to-share report. No complex filters or formulas required. It’s available on Pro+ and Workforce plans and works securely within Cohoist using your organization’s own program data. Client information never leaves the platform.

Pro+ and Workforce plans include 50 report prompts per user per month, shared across your entire organization. For example, a 4-person team gets 200 prompts monthly. Prompts reset each billing cycle and do not roll over. You also have the option to create reports manually at any time. You can always create reports manually with no limits.

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept ACH bank transfers.

Our subscriptions can be billed either monthly or annually. Both options include access to all platform features, updates, and support.

Yes, we offer both monthly and annual billing options.

Yes, you can cancel your subscription at any time. Your account will remain active until the end of the current billing cycle, after which you will no longer be charged.

Our platform is designed to be intuitive and user-friendly, so training is not required to use Cohoist. We provide a built-in guide to walk you through everything you need to know to set up and use the platform. However, if your organization would like additional support, we offer training and onboarding services to help you get started.

Yes, we offer an API for organizations that require programmatic access to our platform or custom integrations with other systems. Our team will work with you to build the endpoints you need to connect your data and workflows. API access requires a minimum of a Pro+ subscription and additional fees may apply.

All plans include access to standard support through our help and support form, but included live support sessions are only available on select tiers.

Pro+ includes up to 2 live support sessions per 12-month period, and Workforce includes up to 3 live support sessions per 12-month period. Sessions are typically 30-45 minutes and are intended for platform questions, troubleshooting, and help getting the most out of key features.

Basic and Pro plans do not include live support sessions. If you need additional live support, more in-depth training, workshops, implementation help, or extended consulting, those are available as paid Professional Services.

Yes, we offer custom integrations for organizations that require specialized features or connections to other systems. Our team will work with you to develop a solution that meets your unique needs. Custom integrations are available on a project basis and additional fees may apply.

Yes, we offer custom development services for organizations that require specialized features or functionality not available in our standard platform. Our team will work with you to design and build a solution that meets your unique needs. Custom development services are available on a project basis and additional fees may apply.

Yes, we provide expert data migration services to help organizations seamlessly transfer data from their current system to Cohoist. Our team collaborates with you to map your data, refine and format it for import, and ensure a smooth transition. These services are offered on a project basis, with additional fees that may apply depending on your needs. Alternatively, if you prefer to handle it yourself, our built-in CSV import tool lets you easily upload your existing client profiles as part of our user-friendly getting-started guide.

Yes, you can export your data at any time. Our platform includes tools for exporting all of your data into a CSV file, so you can back up your information or transfer it to another system as needed.
Still need help?

Want to talk through your questions with a real person?

If you want help choosing a plan, understanding support options, or thinking through implementation, our team is happy to help.

Community License Program

Subsidized access for nonprofits doing high-impact work

If budget is the barrier, the Community License gives qualifying nonprofits a lower-cost path into Cohoist while preserving the flexibility to choose the plan that fits their work.

Eligible organizations receive a subsidy that covers one user on the Cohoist plan they choose. That means you can start with the tier that fits your workflows today, then add more team members as your programs grow.

What it is

A practical way to get started

The Community License subsidizes your first user on any Cohoist tier, including Basic, Pro, Pro+, and Workforce. You still choose the plan that best matches your case management or workforce programs, and you can add additional users at standard rates whenever you are ready.

Who qualifies

Simple eligibility criteria

  • Be a registered nonprofit organization in the United States
  • Have annual gross revenue under $500,000 USD

How much does the subsidy cover?

The Community License covers one user on your selected annual plan. The amounts below show the maximum yearly value of that subsidy at standard one-user pricing.

Basic

Up to $240
per year for 1 subsidized user

Pro

Up to $480
per year for 1 subsidized user

Pro+

Up to $720
per year for 1 subsidized user

Workforce

Up to $960
per year for 1 subsidized user
Why “up to”? Cohoist per-user pricing can decrease for larger teams. Because the Community License subsidizes only one user, the actual value of that subsidy may be lower when your selected plan qualifies for multi-user volume pricing.

How the program works

  • 1 Apply and confirm your organization meets the program criteria.
  • 2 Choose the Cohoist tier that fits your workflows, reporting, and growth stage.
  • 3 Receive a subsidy that covers one user, then add seats later if your team needs more access.

What you get

  • One subsidized user on the plan you select
  • Full access to the features included in that tier
  • Room to grow by adding additional users at standard pricing
  • Annual renewal with a simple eligibility check

Want to compare tiers first? Explore the full pricing options here.